Lakeland Toyota Inc
Mid Florida Financing Collection
All job responsibilities listed below are essential to the satisfaction of this position by any/all incumbents, with reasonable accommodation, if necessary.
- Provide excellent customer service while meeting collection goals. •Manage a daily call queue •Takes payments •Assists management with reviewing and requesting due date/deferments as needed •Light skip tracing on accounts •Identifies and recommends accounts for repossession •Performs other essential functions as assigned
- Minimum Qualifications : •Strong negotiation skills with proven ability to effectively handle difficult customers •Ability to work in a fast pace environment •Able to adapt to change• Problem Solving •Drive for Results
Basic computer skills with the ability to type 30 wpm •Flexibility to work scheduled hours between 7:45 am and 5:00 pm Monday- Friday.